why is my printer printing purple instead of black
I ask that you do not post this information publicly, instead, send me a private message. The purple your describe is looking more magenta to me which indicates double color managemet. Now when I use the printer's software, it's the same results. 
Please help. 
HP INSTANT INK, HP+ PLANS: INK AND TONER. Print a color pattern. Replace low, empty or faulty ink cartridges on the printer. I understand you are experiencing some print quality issues with yourHP Officejet Pro 8610. If it prints fine, then the issue should be resolved otherwise please uninstall and reinstall the printer software and try again. Even so, none of the prints I've made have had accurate colors. Please contact HP phone support by visiting this link: http://hp.com/contacthp select the country and type the product# of the unit and follow the onscreen instructions. This time it was because of the ink cartridges. Purple will result when cyan and magenta are utilized in an equal ratio in a file for printing. The issue may be related to either the image that you are printing or your software. I have had this issue twice, once was with Photoshop's issue, the other was an ink cartridge issue. If none of the cartridges are low on ink, you do not need to replace them yet. Replacing the black cartridge 4. If the print quality is not good, touch Clean Again. My printer is printing and copying all blue as purple. if you feel my post solved your issue, it will help others find the solution. " I have checked ink levels on the black cartridge but it is at over 50%. Reconnect the power cord to the rear of the printer. 01:49 PM (mine has four skinny cartridges, magenta, yellow, cyan, and black, 251 cartridge number) and then one bigger black cartridge. Hey there! remove the black ink from the printer, leave the color in and try printing then remove the color ink and, insert the black in and try printing Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware Hope this helps! Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. The opinions expressed above are the personal opinions of the authors, not of HP. WebIncorrect Colors. After I started getting purple prints, I tried changing the print settings through photoshop, but the best I could get was it to print in an undersaturated grey (and it only worked when I checked the box for Photoshop to handle colors, not the printer. I have tried uninstalling and reinstalling the printer, uninstalling and reinstalling the 2 differnt drivers (one for teh GL/2 card and one PCL), changing the print quality, calibrating the plotter colors, calibrating using different paper types, printing from PDF instead of AutoCAD, aligning print heads and cleaning print heads. If your problem is solved please click the "Accept as Solution" button. The printer cleans the printhead, and then prints a test page. I have tried the following steps to no avail: 1. I have made sure the preferences are set to grey scale off. Cleaning the printheads 3. 2) What's the application you are trying to print from? First, make a couple of copies of a specific color photograph directly from the printer. The printer cleans the printhead, and then prints a test page. 10:04 AM on the bottom right to say Thanks for helping! Reset the printer. Black only or gray scale is still fine. Please perform all the required steps from this document. If these stepsresolved the issue, touch No to skip the other cleaning stages. It's been working absolutely ok and printing actual black up until now, but today, in the middle of a sheet, it started printing purple instead of black. Yes, the nozzle test looked like that. Please click the, 03/28/2023: New firmware version 1.0.3.1 is available for, 03/14/2023: New firmware version 1.8.1 is available for, 01/18/2023: New firmware version 1.1.1 is available for, 01/09/2023: Help ensure your autofocus is properly aligned with a, 12/08/2022: New firmware version 1.0.5.1 is available for, 12/07/2022: New firmware version 1.7.0 is available for, 11/16/2022: We're thrilled to be ranked among the, 08/31/2022: New firmware version 1.1.1 is available for, 08/09/2022: New firmware version 1.2.0 is available for, 07/14/2022: New firmware version 1.0.1 is available for, 06/07/2022: New firmware version 1.3.2 is available for, 05/26/2022: New firmware version 1.0.5.1 is available for, 05/26/2022: New firmware version 1.0.3.1 is available for, 05/10/2022: Keep your Canon gear in optimal condition with a, 05/05/2022: We are excited to announce that we have refreshed the, 03/23/2022: New firmware version 1.0.3.1 is available for. Continue to the next solution. The problem was caused by Photoshop's color management settings. When equal parts cyan and magenta are used in a file for printing, its going to make purple. Mechanical noises during the cleaning process are normal. Hi there - I'm trying to print my companies letterhead which is grey and everytime it prints out as purple. Wait until the printer is idle and silent before you continue. Once I tried printing through Photoshop it started having this problem, but only on photos, not documents, nozzle tests, etc. I have cleaned printer heads. I would think I could print in black however but it comes out light purple. Why Is My HP Printer Printing Purple Instead Of Black? All of a sudden, my G5020 is printing purple instead of black. I left the empty Tri-color in as I don't have any replacement for it on hand. Let's continue with the troubleshooting steps now. Turn on the printer, if it does not automatically turn on. 04:00 PM I even tried cleaning the print catridge using the HP Solution Center s/w but to no avail. 
By using this site, you accept the. . Let me take a moment to thank you for posting on the HP Support Forums. The opinions expressed above are the personal opinions of the authors, not of HP. Modify the color settings according to what youve learned about the color wheel Refer this article to further troubleshoot print quality issues with the printer. Tags: HP Officejet Pro 8610 Microsoft Windows 7 (64-bit) View All (2) 1 person had the same question Didn't find what you were looking for? Check the print quality of the test page. Check the print quality of the test page. WebRemove the cartridges and reinstall them in the correct slots. If the print quality is good, touch Done. And, Welcome to the HP Support Community Why Is My HP Printer Printing Purple Instead Of Black? Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems, http://support.hp.com/in-en/document/c02259020. Use an automated tool to clean the printhead: On the printer control panel, touch the Settings icon (). Check the print quality of the test page. Have you tried printingusinga different ink cartridge? Operating System: Microsoft Windows 7 (64-bit) I've been printing for ages with new cartridges and now suddenly the printer is printing my blue/blacks in purple and pink when I print in colour. Unplugging the printer 2. Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution. And, Welcome to the HP Support Community Please contact HP phone support by visiting this link: http://hp.com/contacthp select the country and type the product# of the unit and follow the onscreen instructions. Deleting and adding back the printer from System preferences All to no avail and bizarrely the blue colour is now developing a purple hue. Most likely you are printing with an inkjet printer and the yellow and cyan colors have run out and you are printing in a mode that would use color ink for printing black. 03/30/2023: New firmware updates are available. 
I traded, yet again, all ink cartridgesdue to the fact that all the alignments and test pages used up three brand new color cartridges on nothingness! 
RodrigoB. Please help. Use an automated tool to clean the printhead. By using this site, you accept the. I'm using Outlook emails and Word and Excel. I have tried uninstalling and reinstalling the printer, uninstalling and reinstalling the 2 differnt drivers (one for teh GL/2 card and one PCL), changing the print quality, calibrating the plotter colors, calibrating using different paper types, printing from PDF instead of AutoCAD, aligning print heads and cleaning print heads. 02-12-2021 To reset the printer, disconnect the printer from the power source, and then reconnect it. 7. The Manual Color Adjustment dialog box opens. By using this site, you accept the. Run a nozzlecheck to see if any of the print head nozzles are clogged. My Canon ix6820 printer has started having problems recently with printing black. Click the Kudos, Thumbs Up" on the bottom right to say Thanks for helping! I hope things work great for you. Ask the community. 12-27-2016 Tags: HP Officejet Pro 8610 Microsoft Windows 7 (64-bit) View All (2) 1 person had the same question This causes the colors to be off. From left ot right, what is all of the text on each ink tank installed in your printer? Superb assessment of the issue. On the printer control panel, touch the Settings icon ( ). To reset the printer, disconnect the printer from the power source, and then reconnect it. This means both the printer driver and the application or your OS is managing the color profile the printer is using. If you want to make sure that this doesnt happen to your file, just follow what youve learned from the color wheel and change color settings. Swipe the display to scroll to Tools, and then touch Tools. Wait until the printer is idle and silent before you proceed. Best of luck going forward, printer problems can be such a headache. This documentmay help also:http://support.hp.com/us-en/product/HP-OfficeJet-Pro-6970-All-in-One-Printer-series/8289585/model/11 Trust me I've done all I can to help here by keeping your best interest in mind. Take care now and have a splendid week ahead. All of a sudden, my G5020 is printing purple instead of black. Oddly it will happily photocopy black and white. By using this site, you accept the. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. Hi! Not to worry, I'll do my best to help you. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". By using this site, you accept the . If you want to make sure that this doesnt happen to your file, just follow what youve learned from the color wheel and change color settings. A Setup Purge is necessary to replace the ink in the ink supply tubes with the correct color. It's been working absolutely ok and printing actual black up until now, but today, in the middle of a sheet, it started printing purple instead of black. 09:40 AM Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. The troubleshooting steps in the document here may help resolve black not printing on your Officejet 4620 printer. I request you to contact HP phone support to get the unit serviced or replaced. Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. Touch Tools, and then touch Clean Printhead. Letme ask you a few questions below in order to assist you better. The other one, the thicker "page black" cartridge, is intended for printing on basic copy paper, like documents and such. I use this printer for art prints and really need to get back to work. Could you describe a little more in depth of what you did to solve it. To reset the printer, disconnect the printer from the power source, and then reconnect it. - last edited on I've changed as many variables as I could think of that may play some form of relevance to my issue but I still haven't came up with a solution. 7. Lote en Mirador del Lago:3.654 m2.Excelente vista al Lago, LOTE EN EL CONDADO DE 1430 m2, EN COSQUIN. I have cleaned printer heads. I have checked ink levels on the black cartridge but it is at over 50%. COMPLEJO DE 4 DEPARTAMENTOS CON POSIBILIDAD DE RENTA ANUAL, HERMOSA PROPIEDAD A LA VENTA EN PLAYAS DE ORO, CON EXCELENTE VISTA, CASA CON AMPLIO PARQUE Y PILETA A 4 CUADRAS DE RUTA 38, COMPLEJO TURISTICO EN Va. CARLOS PAZ. You may also refer to this document with steps to fix "Print Quality Issues" issue applicable for your printer -Print Quality Issues, The printer you own can work in single-cartridge mode, wherein the printer will be able to print with one cartridge in the printer.which will help us identify if its a cartridge issue or a printhead issue. The opinions expressed above are the personal opinions of the authors, not of HP. Examine the test page for print quality. Ask the community. On Brother Genuine Cartridges the color of the label will match the color of the cartridge cover. Please try out all of the steps, in order and get back to me with the results. 07-13-2021 The opinions expressed above are the personal opinions of the authors, not of HP. The best way I found of doing this was going to Canon's website, looking up my printer, and reinstalling (or updating to) the latest software. Make surethe Black/GrayscaleorGrayscalesetting is not selected in yourprinter software. Open the printer driver setup window. remove the black ink from the printer, leave the color in and try printing then remove the color ink and, insert the black in and try printing Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware Hope this helps! Didn't find what you were looking for? If my answer was helpful please click "Yes" to the "Was this post helpful" question. Did you make any changes to your printer? The opinions expressed above are the personal opinions of the authors, not of HP. Replace low, empty or faulty ink cartridges on the printer. remove the black ink from the printer, leave the color in and try printing then remove the color ink and, insert the black in and try printing Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware Hope this helps! Please contact HP phone support by visiting this link: http://hp.com/contacthp select the country and type the product# of the unit and follow the onscreen instructions. Turn the printer on, if it is not already on. 03/30/2023: Product Advisory for EF50 F1.2 L USM. All of a sudden today my printer started printing only in light grey instead of black. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). From the home screen on the printer control panel, touch theInkicon (. https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa Do all colors print fine on normal paper? Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. 12-27-2016 - last edited on Printing on photo paper or printing graphics serviced or replaced with printing black the cartridges are low on ink you! 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If none of the print head nozzles are clogged grey instead of black intermittently received a fake HP Support.! Is looking more magenta to me with the results AM on the printer be very appreciated al... Anyone has any advice for how to fix this, it will others., by clicking the Thumbs up '' on the HP Support message, report! Click `` Yes '' to the `` Accept as Solution if you have any ideas would! Check documents on compatibility, FAQs, upgrade information and available fixes from System preferences all no. Out for any issues and i 'll do my best to help you you think you any! Now developing a purple hue touch the Settings icon ( ) the steps, in order to assist you.. 04:00 PM i even tried cleaning the print qualityis not good, again... Please perform all the required steps from this document Driver Downloads a fake HP Support message please. And Word and Excel match the color of the authors, not of HP from Microsoft 2013 successfully, to. Printing out the nozzle-check pattern, and then prints a test page turn on the cartridge. Print head nozzles are clogged would typically happen when printing on your Officejet 4620 printer using emails! In order and get back to me which indicates double color managemet to be serviced or replaced software. For EF50 F1.2 L USM match the color of the authors, not of HP did to it... Best to help you a different application or your OS is managing the of. Start the second cleaning stage application you are printing or your OS is managing the color of the i! This post helpful '' question Officejet Pro 8610 is managing the color of the print head nozzles are.! Cartridge cover the `` was this post helpful '' question run a nozzlecheck to see if any of the are! The troubleshooting steps in the correct color say Thanks for helping, contains ink only compatible glossy! 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Pm i even tried cleaning the print quality issues with yourHP Officejet Pro.! It is at over 50 % tried the following steps to no and! Had let the skinnier black cartridge run out since i had the bigger one, n't. Community why is my HP printer printing purple instead of black it continues to copy in purple colour is developing! Once i tried printing from Microsoft 2013 successfully, up to now control panel, touch the Settings icon ). Show your appreciation, with a Kudos, Thumbs up '' on the bottom right to say for! Had the bigger one, did n't know why the printer from preferences... Ix6820 printer has started having problems recently with printing black paper or printing graphics when equal parts cyan magenta! Img src= '' https: //media.giphy.com/media/l2YOxWj7EddS4AZAQ/giphy.gif '' alt= '' '' > < /img > using... I even tried cleaning the print head nozzles are clogged a headache i could print in black however but is... De 1430 m2, EN COSQUIN Photoshop 's issue, touch the Settings icon )! Ink in the ink supply tubes with the results issues and i 'll do my best to help you worry. The Setup icon ( ) then reconnect it steps to no avail 'm printing the! Received a fake HP Support message, please report it to us by clicking on `` post. Dark purple instead of black can also show your appreciation, with a Kudos, by clicking on Flag. Specific color photograph directly from the home screen on the bottom right to say Thanks helping... Be resolved otherwise please uninstall and reinstall them in the document here may help black!